Q: What types of products do you offer?
A: Repair Tool offers a variety of replacement parts and tools for mobile phones, tablets, and laptops from popular brands such as Apple, Samsung, LG, and more.
Q: How do I know if a product is compatible with my device?
A: We provide compatibility information on our website for each product. You can also contact our customer service team at [email protected] for assistance in determining compatibility.
Q: How long does shipping take?
A: Shipping times may vary depending on your location and the shipping option you choose at checkout. We offer express shipping options for faster delivery. You can track your shipment using the tracking number provided in your shipping confirmation email.
Q: What is your return policy?
A: We offer a 30-day return policy for new and unused products. Please see our Warranty and Return Policy page for more information.
Q: Do you offer a warranty on your products?
A: Yes, we offer a 30-day warranty on our products. Please see our Warranty and Return Policy page for more information.
Q: Can I cancel my order?
A: If you need to cancel your order, please contact our customer service team as soon as possible at [email protected]. If the order has not yet been shipped, we may be able to cancel it and issue a refund. If the order has already shipped, you may need to return the product for a refund.
Q: How can I contact your customer service team?
A: You can contact our customer service team by emailing [email protected] or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.